Website Live Chat for Slack
Live Chat with website visitors right from Slack with your entire team. So they don't have to switch tools
Features we promise to deliver on
With our tool, we will help you with the things that matter to your business
01
Support
Get the tools you need to provide excellent customer support and a stellar live chat experience.
02
Smart GPT AI Bot
Build and launch conversational chatbots. No coding required. Easily automate customer service.
03
Marketing
Increase revenues, generate leads, and improve sales workflows with our innovative marketing tools.

Chat With your Website Visitors in 3 Easy Steps

1

Connect Live Chat With Slack

First, you need to link SlingChat to your Slack account. Once connected, you can choose a specific channel, team, or space where you want to receive incoming requests. This means that any new live chat conversation will be automatically directed to that designated channel. By setting up this integration, you can ensure that all team members can access customer inquiries and collaborate efficiently to provide timely support.

Embed Live Chat Snippet On Your Website

To enable customers to communicate with you through live chat, it's crucial to ensure that the chat widget is visible on your website. This can be achieved by embedding the live chat code snippet into your webpage. Alternatively, if you're using SlingChat, dedicated plugins for WordPress can be used.

2
Design the landing page.Build the landing page.Redesign all of it!
3

Answer Your Chats From Slack or let the your bot handle the conversations.

Our solution allows you to engage in conversations with website visitors using the tools you're already familiar with in your work environment. This means you don't have to switch between different platforms, making communication more efficient and seamless. Thereby providing a better customer experience and resolve issues more quickly. Say goodbye to the hassle of learning new communication tools and hello to a more streamlined process with our solution.

Communicate Directly in Slack

Our solution enables real-time communication with customers through Slack, including the ability to edit or delete messages sent from Slack at a later time. This provides greater control and flexibility in providing top-notch customer support directly from the tools you're already familiar with.

  • Send and receive messages
  • Edit and delete messages
  • Real-time two-way sync

User and Agent Sync

Our solution syncs agent and user details, such as name, surname, and profile image, with Slack, allowing for seamless communication between the two platforms. Additionally, agents can be linked to a Slack teammate, and Support Board can detect whether agents are available online, ensuring efficient communication and timely support.

  • Sync user details
  • Update profiles automatically
  • Link agents to Slack teammates
  • Detect online status

Markups, Emojis and Code Snippets

Enjoy the Slack Editor's full support. Slack's message formatting, including bold and italic, is compatible with Support Board. Slack code snippets and emojis are supported too.

  • Text markups like bold and italic
  • Ordered and bulleted lists
  • Emojis
  • Code snippets

Multiple Teammates and Shared Channels

Any number of teammates can use Slack simultaneously and reply to the user. A Slack channel shared by all teammates will show the user’s details and provide a link to open the conversation channel.

  • Teammates shared channel
  • User details
  • Dedicated user channel
  • Multiple Slack teammates

Stop switching and start engaging your users now!

Effortlessly streamline customer communication with SlingChat.

Start Now
The Slack icon.